1. Information We Collect

Information You Provide

• Account information (email, name, company)
• Payment information (processed securely via Stripe)
• Legal queries and research requests
• Communications with our support team

Information Collected Automatically

• Usage data (queries, features used, time spent)
• Device information (browser type, operating system)
• IP address and approximate location
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide and improve our legal research services
• Process payments and manage subscriptions
• Send service updates and important notices
• Respond to support requests
• Ensure compliance with our Terms of Service
• Analyze usage patterns to improve our service
• Comply with legal obligations

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encryption in transit and at rest
• Secure cloud infrastructure (Microsoft Azure)
• Regular security audits and updates
• Limited access to personal information
• Secure payment processing via Stripe

Your legal queries are stored securely and are only accessible to you and authorized support personnel when necessary for service provision.

4. Data Sharing and Disclosure

We do NOT sell your personal information. We may share your information only in these circumstances:

• With service providers who help operate our service (e.g., Stripe for payments)
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With your explicit consent
• In connection with a merger or acquisition (with notice to you)

5. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Export your query history
• Opt-out of marketing communications
• Disable cookies in your browser

To exercise these rights, contact us at privacy@solonai.com.

6. Cookies and Tracking

We use cookies to:

• Remember your preferences and settings
• Authenticate your account
• Analyze service usage
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may limit some features of our service.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Query history is retained for 12 months for your reference. After account deletion, we may retain certain information as required by law or for legitimate business purposes.

8. Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in the United States. By using our service, you consent to the transfer of information to countries outside your country of residence.

10. California Privacy Rights

California residents have additional rights under CCPA, including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not do).

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or concerns, contact us at:

SolonAI Privacy Team
Email: privacy@solonai.com
Website: https://solonai.com
Response time: Within 48 hours